Referral Reward Program*

Earn a bonus for referring one of your amazingly talented friends or associates to join our team. Use the power of your social network to help us find leaders in the fields of software product design,  software engineering, marketing or customer success.

Here’s how it works:

  1. Provide info on person you want to refer. We’ll send you and your qualified referral an email. They will receive instructions on how to apply.
  2. You may submit a maximum of four referrals.
  3. Referral bonuses will be paid after the referred person has been hired and has been working with iRise for at least 3 months.
  4. Find term details here

Current open positions eligible for referral reward:

To make a submission, send your name, and phone number and the candidate’s full name, phone number, LinkedIn profile and and email to reward@irise.com

 

Senior Customer Success Consultant

LOCATION: North America

THE ROLE

We are looking for exceptional Customer Success professionals to drive our clients’ long term success with our unique platform. As a member of our Customer Success organization, you will deliver services & solutions to educate and on-board new clients. You will also help grow adoption of our platform at established global accounts, evangelize & demonstrate platform capabilities, build long term relationships with clients & develop opportunities for services engagements & account expansion. You will work 50% on-site with a diverse array of customers in North America, Europe and India – from AT&T to MetLife to Lego – and support these clients 50% on a remote basis.

Our ideal candidate…

  • Wants to join an exciting company that is helping thousands of companies change the way they define and design software.
  • Advocates for our clients and helps them realize unreasonable value from our software and services.
  • Develops a strong understanding of client and market needs and develops new services and service lines to address these needs.
  • Enjoys working with product owners, business analysts, designers, and technical resources – as well as senior management – at industry leading, global clients.
  • Is a dedicated student of our domain – the emerging intersection of agile development, user centered design and requirements management.
  • Quickly understands our client’s challenges with defining and developing great software, devises creative and practical approaches to meeting those challenges.
  • Takes personal responsibility for the success and growth of assigned clients and builds trusted relationships with those clients.
  • Educates our clients on applying our platform in real-world situations.
  • Evangelizes our platform to grow awareness at new and existing clients.
  • Is comfortable consulting with senior executives – and getting into the details with technology practitioners.

DESIRED SKILLS AND EXPERIENCE

  • At least 4 years’ experience in a customer facing technology oriented consulting, customer success or account management role, preferably with a global systems integrator or enterprise software provider.
  • Strong understanding of and hands-on experience with Agile and Lean software development practices, as well as understanding of more traditional requirements management approaches.
  • Strong understanding of Product Owner and Business Analyst roles in a Global 2000 setting.
  • Experience in creating and delivering end-user application training and software solution demonstrations
  • Understanding of XML based REST APIs, public and private cloud delivery models, SAML, LDAP and SSO.
  • Familiarity with one or more ALM platforms like Atlassian JIRA, HP Application Lifecycle Management, IBM Rational DOORS Next Generation or Microsoft Team Foundation Server.
  • Familiarity with ALM Integration tools like Tasktop Sync, Kovair Omnibus or OpsHub Integration Manager desired but not required.
  • Excellent inter-personal, written, verbal, and presentation skills
  • Strong analytical and problem solving skills

Apply for Position

 

Customer Success Associate

LOCATION: North America

THE ROLE

We are looking for exceptional Customer Success professionals to drive our clients long term success with our unique platform. As member of our Customer Success organization you will deliver services and solutions to educate and on-board new clients, help grow adoption of our platform at established global accounts, evangelize and demonstrate platform capabilities, and build long term relationships with clients. You will work 50% on-site with a diverse array of customers in North America, Europe and India – from AT&T to MetLife to Lego – and support these clients 50% on a remote basis.

Our ideal candidate…

  • Wants to join an exciting company that is helping thousands of companies change the way they define and design software.
  • Advocates for our clients and helps them realize unreasonable value from our software and services.
  • Enjoys working with product owners, business analysts, designers, and technical team members – as well as senior management – at industry leading, global clients.
  • Is a dedicated student of our domain – the emerging intersection of Agile development, User Interface Design and Requirements Management.
  • Quickly understands our client’s challenges with defining and developing great software, devises creative and practical approaches to meeting those challenges.
  • Takes personal responsibility for the success and growth of assigned clients and builds trusted relationships with those clients.
  • Educates our clients on applying our platform in real-world situations.
  • Evangelizes our platform to grow awareness at new and existing clients.
  • Is comfortable consulting with senior executives – and getting into the details with technology practitioners.

QUALIFICATIONS

  • At least 1-3 year’s experience in a customer facing technology oriented consulting, customer success or account management role, preferably with a global systems integrator or enterprise software provider.
  • Understanding of Agile software development practices, as well as understanding of more traditional requirements management approaches.
  • Strong understanding of Product Owner and Business Analyst roles in a Global 2000 setting.
  • Experience in creating and delivering end-user application training and software solution demonstrations
  • Understanding of XML based REST APIs, public and private cloud delivery models, SAML, LDAP and SSO.
  • Familiarity with one or more ALM platforms like Atlassian JIRA, HP Application Lifecycle Management, IBM Rational DOORS Next Generation or Microsoft Team Foundation Server.
  • Excellent inter-personal, written, verbal, and presentation skills
  • Strong analytical and problem solving skills

Apply for Position

 

*TERMS OF REFERRAL REWARD: You can’t refer yourself under this program. All payments made under the iRise Referral Reward Program are subject to applicable taxes. Reporting and tax payments are the responsibility of the receiving party. A valid Form W9 is required for payment processing. You must be a US resident to be eligible and paid. The referred employee must begin working at iRise by August 1, 2016. iRise, in its sole and absolute discretion, will (1) determine if a referrer is eligible; (2) determine if a lead is qualified and for what level of payment; (3) in the case of duplicate referrals for the same person, award a referral bonus to only the first referral received.