Retail
Grow Revenue By
Improving Customer Experience.
Our View
Retailers are in one of the most hyper-competitive industries today. As more business is being driven online, retailers must steadily improve the customer's experience to raise conversion rates, build loyalty and boost ticket sizes. Getting new online capabilities to market quickly and with proper cost control is imperative to meet business expectations. What We Offer
iRise offers a collaborative visualization platform that gives retailers a way to quickly articulate their needs and validate online applications before anything is built. Customers and other stakeholders can experience fully functional visualizations early in the process through rapid iteration and experimentation, validating business direction. The result? New business capabilities get delivered to market in a fraction of the time, accelerating revenue opportunities and improving competitive position.
| Business Driver | Solution |
| Increase customer conversion rates | Rapidly iterate directly with customers early in the definition process with iRise visualizations to experiment with more intuitive applications that invite discovery and reduce drop-out rates. |
| Boost order size through effective cross-selling | iRise visualizations can be used as a collaborative platform for business owners to get direct feedback from their most important stakeholder: the customer. Through rapid iteration and testing of new interfaces with low cost visualizations, retailers can drive higher order sizes. |
| Cut contact center cost related to confusing online applications | By focusing on more intuitive interfaces early in the definition cycle using fully functional visualizations, online applications become easier to use by your customers, driving lower contact center traffic. Agents are now focused on the customer, and not issues that aren't related to increasing revenue. |
| Accelerate time to revenue | Getting technology innovation to market quickly is essential to remain competitive. Visualizing applications with iRise before you build typically cuts time to market in half, accelerating revenue opportunities. |
| Control delivery cost | Reworking online capabilities over and over drives development cost through the roof. iRise visualizations virtually eliminate rework and change orders, typically cutting 30% of project cost. |
| Expand into international markets | iRise gives global stakeholders a single, collaborative platform to visualize a fully functional multi-national online experience - before applications go live. |
Retail Customer Success
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1-800 CONTACTS Brink's Brown Shoe DoItBest ePrize Evoco Experian FedEx H&R Block H-E-B Home Depot JCPenney Landstar Manpower |
Next Jump Proctor & Gamble QVC Ritchie Bros. Auctioneers Sephora Stub Hub Tannis Food Distributors Target TJX UPS Urban Science Vortal YRC Worldwide ZoeCity |
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