Insurance
Optimize Channels. Improve
Customer Experience.
with iRise application visualization.
Our View
Insurance carriers and brokers are faced with the challenge of modernizing legacy applications in order to compete more effectively in a highly regulated and increasingly complex distribution environment. Getting new broker and consumer-facing applications delivered faster, with high adoption rates, will help streamline operations and move the focus to revenue generation opportunities. What We Offer
iRise offers carriers and brokers a collaborative visualization platform that gives business owners a way to quickly articulate their needs to technology people and validate business applications directly with agents and consumers before anything is built. Delivering new applications like consumer and broker-facing Web portals can now be done in fraction of the time and cost by visualizing the end result first. Stakeholders can now fully experience the final product early in the process to take the risk out of schedules, features and adoption.
| Business Driver | Solution |
| Improve customer experience | Fully functional iRise visualizations can be tested directly with brokers, agents and consumers prior to final specification, taking the guesswork out of how your customers will react to new initiatives. |
| Present a single face to the customer across multiple lines of business | iRise visualizations are a great way for different lines of business to quickly collaborate with each other and IT on business applications and portals that deliver a consistent set of capabilities and branding to the channel and end customer. |
| Lower channel cost | Consolidation of legacy broker applications into new Web portals is a key strategy for streamlining quoting, policy writing and approval processes. iRise can be used as a way to visualize and fully experience these initiatives early in the definition phase to drive fast consensus and ensure the final result is adopted by a diverse user population. |
| Accelerate market competitiveness & time to revenue | Getting technology innovation to market quickly is essential to remain competitive. Visualizing applications with iRise before you build typically cuts time to market in half, accelerating revenue opportunities. |
| Deliver innovation more efficiently | Reworking applications over and over drives cost through the roof. iRise visualizations virtually eliminate rework and change orders, typically cutting 30% of project cost. |
| Cut application abandonment rates | As insurance agents and consumers move more of their business online, you want them to be able to transact with low drop-out rates. iRise visualizations are fully functional and can be tested directly with end users to ensure their online experience a delight. |
| Lower contact center cost related to confusing online applications | By focusing on more intuitive interfaces early in the definition cycle using fully functional visualizations, online applications become easier to use by agents & consumers, driving lower contact center traffic. Call centers are now focused on the customer, and not issues that aren't related to increasing revenue. |
| Build productive partnerships with outsourcing partners | iRise visualizations can be used as a common, collaborative communication platform between insurance companies and their outsourcing partners. Visualizations help control scope, drive better estimates and keep projects on track. |
Insurance Customer Success
| AIG Amerisafe Asurion CNA Financial Fireman's Fund Hartford Life |
Nationwide Northwestern Mutual Life Insurance Pacific Life Prudential Financial Sun Life Financial Westfield Insurance |
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