Our View
Banks today are under incredible pressure to cut cost, streamline operations and absorb recent acquisitions. At the same time, banks must deliver a fantastic customer experience to reduce churn and control contact center cost. Firms must present a single, seamless face to the customer across multiple business silos. All of this can be difficult if the business and technology teams speak different languages. Confusion about what to build and whether customers will adopt it can stall critical initiatives.
What We Offer
iRise offers a collaborative visualization platform that gives business owners at banks a way to quickly articulate their needs and validate business applications within the organization and directly with bank customers; before anything is built. With iRise, leveraging global sourcing becomes a viable, low risk alterative that accelerates application development and rationalization efforts.
| Business Driver |
Solution |
| Lower IT cost through global sourcing
|
iRise offers a global collaboration platform that gives firms the ability to work alongside their sourcing partners no matter where they're located to clearly understand software applications - the first time.
|
| Merge applications for lower cost, streamlined operations
|
iRise gives businesses and IT the ability to visualize the end state of application consolidation projects early in the process. Stakeholders can see and interact with the proposed application in a fully immersive high fidelity simulation that can be quickly changed to get to the right answer fast. False starts and cost overruns are eliminated since everyone is literally on the same page.
|
| Improve customer experience |
Fully functional iRise visualizations can be tested directly with bank customers prior to final specifications, taking the guesswork out of how your customers will react to online channels. |
| Presenting a single face to the customer
across multiple lines of business |
iRise visualizations are a great way for
different lines of business to collaborate with each other and IT
on business applications and portals that deliver a consistent set
of capabilities and branding to the customer. |
|
Lowering channel cost |
Online banking only works as a cost-effective channel if your contact center is not overwhelmed with questions about the application itself. Visualize with iRise as part of a customer-centric design strategy to cut contact center traffic and focus those resources on driving incremental revenue and loyalty. |
| Accelerating market competitiveness &
time to revenue |
Getting technology innovation to market
quickly is essential to remain competitive. Visualizing applications
with iRise before you build cuts time to market in half, accelerating
revenue opportunities. |
|
Delivering innovation more efficiently |
Reworking applications over and over drives cost through the roof. iRise visualizations virtually eliminate rework and change orders, cutting 30% of project cost. |
|
Cutting application abandonment rates |
As bank customers move more of their business online, you want them to be able to transact with low drop-out
rates. iRise visualizations are fully functional and can be tested directly with bank customers to ensure their online
experience is a delight and abandonment rates reduced dramatically. |
|
Delivering effective compliance solutions across the bank |
Specifying complex compliance initiatives across multiple lines of business within the bank can be a challenge with static, text documents. Collaboration with multiple stakeholders is a snap with iRise visualizations. |
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