The iRise Newsletter - January 2010


	Customer Success: In Their Own Words iRise customers give amazing examples of how iRise affected their companies
	The iRise User Group meetings provided a wealth of useful information. Among the highlights was hearing iRise customers spell out their experiences using iRise, and the impact it had on their companies. Below are a few of the highlights. Haworth Case Study: Creating 'The Agency Within' Brad Ruiter has been involved in web development for over 10 years and now leads the iRise Visualization Practice for Haworth globally. In this case study Brad talks about how his team used visualization to compress ideation, requirements definition and design into a single step. Visualization has been used across a broad range of projects including a re-launch of the Haworth Website, a custom SAP module and the company's first iPhone app. The success on these projects prompted Haworth to fundamentally transform the way that business software is designed and delivered at the company. The entire process has been streamlined and condensed in a collaborative, rapid, iterative approach that has paid massive dividends in lower cost, faster delivery and higher quality. Brad also shares best practices and practical advice on how to adopt visualization as a standard in the development process. Watch Video Regional Grocery Chain Case Study: Adopting the Change Roberta Henson manages application development for a successful regional retail grocery chain and is using iRise to increase business responsiveness. Roberta discusses how her team has taken advantage of training and mentoring services from iRise to help build a visualization community of practice at her company. Visualization has been successfully at her company on a broad range of projects. Due to this success, Roberta's team is now finalizing the rollout of iRise across the entire portfolio of applications. Within a few months, 100% of the business analysts will be trained on iRise and 100% of the application portfolio will be visualized prior to development. Roberta also talks about best practices for setting up a community of practice and visualization center of excellence within the company to help drive successful adoption. Watch Video JPMorgan Chase Case Study: Implementing iRise Monica Longmire is a key participant in the integration of visualization into JPMorgan Chase's software development process. Monica focuses on usability for internal applications that are used by over 200,000 JPMC employees around the world. In this case study, Monica focuses on the rapid adoption of iRise at JPMC, including the development of an Interaction Pattern Library - a set of reusable components that are shared through the iRise Definition Center. Pattern libraries are an effective way to enforce usability best practices as well as corporate branding standards throughout a diverse set of business units. The net effect is that customers and employees are presented with a consistent experience at the bank, no matter where they do business. Watch Video

iRise Web Seminar

Interactive Usability Evaluation & Interaction Patterns Library

The JPMorgan Chase & Co. Shared Services User Experience team is demonstrating an innovative concept and method of delivering interactive heuristic/usability reviews. Their team used iRise to create an interactive usability evaluation to more effectively highlight issues and illustrate recommendations. The interactive evaluation promotes:

Quick comparison of the current site and new design suggestions
Direct visual association to usability issues
Visual, textual and interactive description of intended functionality

The JPMorgan Chase UX team has also created a patterns library as a resource for developers and designers who are incorporating common interaction patterns into their prototypes. The library provides standard information, working examples, and an image library. Those utilizing the library can leverage existing patterns and modify or submit new patterns to include in the library.

To watch the web seminar: Click Here

Press Coverage

ERP: How and Why You Need to Manage It Differently

Computerworld was published an article covering challenges with ERP implementation, and discusses how iRise is helping solve them. "Haworth, a $1.7 billion office furniture manufacturer, will use tools from iRise to visually plan its rollouts of SAP systems in its major offices on four continents. The iRise tools simulate how the finished SAP system will look to employees, to get them accustomed to changes before rollout... These choices stem from Harten's decision to make no custom changes to the core SAP code. The idea is to streamline the implementation project, which started in 2006, and to make future upgrades easier." It's a very eye-opening article discussing the present and future of ERP. Worth your time.

Press Coverage

For Banks, Application Development Can Be Faster and More Efficient

Maurice Martin, president, COO and founder of iRise, has written an interesting article for Bank Systems & Technology. â��Fail early!â�� may seem like an odd rallying cry for banking CIOs tasked with developing new applications. But, with reduced budgets and ever-increasing demand from the business for efficiency and innovation, itâ��s no wonder todayâ��s IT leaders feel the need for speed. New applicationsâ�”initiated by application consolidation or by modernizing legacy systemsâ�”increasingly top the CIOâ��s agenda as the banking industry faces an unprecedented level of mergers and acquisitions. So what does â��fail earlyâ�� mean and how can â��failureâ�� actually have a positive effect on the bottom line?

iRise Product Training

New iRise Training Course Dates Announced

iRise training classes are designed to empower stakeholders and users with the knowledge and experience to quickly become proficient with iRise products. Below is the upcoming training schedule. Youâ��ll receive your iRise Experienced Certificate upon completion.

DATE	CLASS	LOCATION	COST
2/16 - 2/17	iRise Experienced	Detroit, MI	$995
3/4 - 3/5	iRise Experienced	Virtual	$595
3/9 - 3/10	iRise Experienced	New York City	$995
3/16 - 3/17	iRise Experienced	Washington DC	$995
3/25 - 3/26	iRise Experienced	Atlanta, GA	$995

Discounts available. To get more about iRise training classes: Click Here

January Newsletter Contest Details

CONTEST QUESTIONS:

1. Which city did the User Group that Roberta Hanson spoke at take place (hint: It's the section you're taken to by clicker on her video in the top article of this newsletter)?

2. What's the text that first appears as this South Park Lotusphere video starts? (hint: Early ______ )

3. Which iRise employee wrote this article?

4. How many new iRise product training classes were announced in this article? (hint: look at the section above this one)

CLICK HERE to submit your answers (sends email to dci@irise.com). One reader who answers all four questions correctly will be chosen at random as the winner. Answers must be submitted by January 14th. Winner will be notified by February 24th. Good luck!

To celebrate the re-launch of the iRise newsletter, we're giving away an 8gb iPod Touch this month to one lucky reader. All you have to do is send us the answers to the four questions listed at the bottom of the newsletter. The answers can be found in this edition of Visualize, and the associated links.

Scroll down to the bottom of this newsletter to find the questions. Your answers must be submitted by February 14th. One entry per person. Good luck!


	The iRise Download Center is your one stop shop for iRise related videos. They include webcasts, product walk throughs, customer testimonials, event highlight reels, funny YouTube clips and more. South Park visits Lotusphere 2010 Click image to view video This month we highlight a funny video showing what it might be like if the South Park gang visited Lotusphere 2010. (hints: Cartman develops an obcession with backpacks, they run across a few people from iRise, and Kenny doesn't make it home... :-)


	ONLINE SHOPPING EXPERIENCE With iRise the possibilities are endless. Our good friends over at id8 have some particularly cool examples, including this one showing an Ajax-style shopping cart. Watch the video.