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First American Title

Like many of the world's largest organizations, First American is constantly looking for ways to move more job functions to a global sourcing model. Using iRise, First American was successful in training and mentoring business analysts in India and now are able to visualize requirements and accelerate the requirement definition process with a lower cost model.

"There's no question that we will improve the quality of business applications and system enhancements we deliver with iRise. A picture is worth a thousand words and iRise makes it easier to work with requirements in a visual model, make changes and see those changes reflected in the project vision right away. By having application requirements represented in a visual way, as opposed to in text, that process reduces miscommunication around how an application should look, feel and interact. We look forward to working with iRise to track key metrics down the road, such as reduction in application rework and change requests."

  • Jayson Murray
  • Vice President of the Project Fulfillment Group
  • First American Title Insurance Company
  • Company: First American Title
  • Industry: Financial Services
  • Region: West/Northwest

Featured Resource

First American Title - Video
(26:45)
iRise is being leveraged at First American in an on-shore/off-shore model for both business analysts and developers. This case study discusses how a group of India-based employees uses iRise with their onshore counterparts and the processes by which the global teams collaborate in real time.