The Citi Cards division of Citigroup (NYSE: C) standardized on the use of iRise on all applications for credit card customers when they experienced a significant impact on time to market and cost when using visualization on eBusiness initiatives.
Off-shoring provides advantages, but it must be approached carefully. In this case study Citi Cards offers best practices for leveraging visualization to improve communication with offshore development resources to accelerate delivery of applications with little rework.