Background
This customer is a global communications leader that employs over 69,000 employees worldwide and earned revenues of $43B in 2006. The customer's mobile devices division is tasked with transforming the cell phone into a universal remote control for life. Faced with a growing backlog of mission-critical projects, the division strives to rapidly produce innovative software products that meet the business requirements.

Challenge
In their effort to launch strategic enhancements to their eCommerce Web site, business and IT stakeholders were crippled by the frustrations of validating textual requirements for the 100-page Web site project. They lacked confidence in the comprehensiveness of the requirements document and in their ability to identify potential issues; specifically, the stakeholders were unable to verify the project could support all possible scenarios. The team needed a way to completely test the eCommerce Web site navigation and functionality before approving the application for production.

Result
Using the existing requirements, iRise quickly created a visual simulation of the project's 100 Web pages. Over a two-week period, the simulation was used to facilitate JAD sessions and stakeholder review meetings. Stakeholders were able to interact with the simulation during these sessions and refine the functionality and complex navigation required for the new pages in real time. As a result, the simulation benefited from a total of eight complete iterations before stakeholders approval.

The customer's marketing manager estimated that, by using the iRise simulation for requirements analysis and validation, the team reduced the discovery phase by three months – translating to a savings of $187,000. Meanwhile, the team uncovered key outstanding business issues that had to be resolved prior to moving forward, rescuing the project from hundreds of thousands of dollars in potential rework and months of delay.